Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of Total Parts PTY LTD. The collective work includes works that are licensed to Total Parts PTY LTD. Australian Copyright 2019 "Copyright Act 1968", Total Parts PTY LTD, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Total Parts PTY LTD or purchasing Total Parts PTY LTD products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Total Parts PTY LTD or to purchase Total Parts PTY LTD products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Total Parts PTY LTD. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Total Parts PTY LTD used in the site are trademarks or registered trademarks of Total Parts PTY LTD.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Total Parts PTY LTD disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Total Parts PTY LTD does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Total Parts PTY LTD does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Total Parts PTY LTD shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Total Parts PTY LTD has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Total Parts PTY LTD product is mistakenly listed at an incorrect price, Total Parts PTY LTD reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Total Parts PTY LTD reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Total Parts PTY LTD shall issue a credit to your credit card account in the amount of the incorrect price.
Total Parts PTY LTD reserves the right to change products that are offered and change pricing at any time without advanced notice. All orders placed will use pricing at the time the order was placed.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Total Parts PTY LTD without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Total Parts PTY LTD may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Total Parts PTY LTD.
Your use of this site shall be governed in all respects by the laws of Australia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of (Total Parts PTY LTD products) shall be in the state or federal courts located in Adelaide, South Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Total Parts PTY LTD products) must be commenced within one (1) year after the claim or cause of action arises. Total Parts PTY LTD failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Total Parts PTY LTD may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Total Parts PTY LTD or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Total Parts PTY LTD does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Total Parts PTY LTD is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Total Parts PTY LTD reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Total Parts PTY LTD in its sole discretion.
You agree to indemnify, defend, and hold harmless Total Parts PTY LTD, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Total Parts PTY LTD may link to sites operated by third parties. However, even if the third party is affiliated with Total Parts PTY LTD, Total Parts PTY LTD has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Total Parts PTY LTD. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Total Parts PTY LTD seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Shipping & Returns
Shipping ends at 3:00PM Australian ACT
Freight Carriers Available:
• Toll Express
• Toll Global Express
We ship to New Zealand, Asia Pacific and Asian Countries. If you have any questions please "Contact Us".
Returns and Exchanges
At Total Parts PTY LTD, we take pride in our products and want you to be completely satisfied with your purchase! If you are not completely satisfied for any reason please contact us within 30 days from the day it was shipped to you. We will provide shipping instructions and issue a refund or account credit. Please allow up to 14 days for any return to be processed. For orders paid via Paypal please allow 3 days for your refund to be issued.
The item(s) being returned must be in the original packaging. If there is any indication that the item has been installed the return will be void and the product will be returned to the customer. The customer will have to pay shipping.
After 30 days of receiving your item:
A refund of the purchase price less shipping and handling will be made & less 20% using the
same method and to the same credit card used on the original order.
Returned defective or used merchandise will be inspected, and a handling fee of up
to 20% may be charged. Refused Shipments are subject to a 20% restocking fee.
Shipping & handling will not be refunded on Refused Shipments. Special order returns are an automatic 20% restocking fee and credit is not issued for freight charges.
Special orders are welcome, however, all special orders must be prepaid and are non-returnable.
Delivery Rates and Services
There are many different shipping methods with various delivery times. Transportation times depend on a number of factors, including but not limited to shipping destination, shipping method, and external factors like weather. For specific questions please contact us.
All shipping estimated times are based only on BUSINESS DAYS (Monday-Friday) and are only ESTIMATES. We have no control over your package once it leaves our facility.
If you would like to be able to track the progress of your delivery, a tracking ID can be provided on request. Furthermore, Express delivery requires a customer signature at delivery.
Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.
All prices listed on our site are in AUD dollars, and charged in AUD dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of approximately what the exchange rate currently is, contact your bank or find a reputable currency conversion website.